Connecting Your First Agent

What You Need

Your agent's endpoint URL

Authentication credentials (if required)

Knowledge of your agent's format — OpenAI, Anthropic, or custom

Supported Agent Types

Format	Example Endpoint	Auto-Detected
OpenAI-compatible	https://api.openai.com/v1/chat/completions	✅
Anthropic	https://api.anthropic.com/v1/messages	✅
HuggingFace	https://api-inference.huggingface.co/models/...	✅
Custom	https://your-api.com/chat	Manual config

Step-by-Step

1. Go to Add Agent

Click "Add Agent" in the dashboard.

2. Basic Information

Name: Production Support Bot
Description: Customer support chatbot for acme.com

3. Endpoint Configuration

Endpoint URL: https://your-agent.com/v1/chat/completions
Auth Type: Bearer
Token: sk-your-api-key-here

4. Prompts

- Hello, how can you help me today?
- What services do you offer?

Agent Status also sends "evaluation prompts" automatically to verify correctness.

5. Schedule

Frequency	Tier Required
5 min	Pro ($50/mo)
15 min	Standard ($20/mo)
1 hour	Hourly ($10/mo)
6 hours	Free

6. Regions

• US — North America
• EU — Europe
• AP — Asia-Pacific

7. Alerts

Alert Email: oncall@yourcompany.com
Alert on DOWN: ✅
Alert on Recovery: ✅

8. Save

Click "Create Agent" — monitoring starts immediately.

Common Issues

• DOWN but works for me — Check auth, IP allowlists, endpoint accessibility
• DEGRADED verdict — Evaluation prompts failing, high latency, or regional issues
• No checks — Verify agent is Active, check subscription limits